FAQs
Browse FAQs below most commonly asked questions. Can’t find what you’re looking for? Click here to get in touch with us!
Product Questions
Our THC-infused seltzer, meticulously crafted with the highest quality ingredients and subjected to rigorous lab tests for that unmistakably crisp and refreshing experience. Dive into familiar, beloved flavors with every sip, knowing you’re enjoying nothing but the best.
Elevate your experience with our gluten-free, quick-acting THC-infused gummies – the perfect on-the-go treat for any adventure.
hi Seltzer is 100% natural, with absolutely ZERO Sugars, ZERO Calories and ZERO Alcohol. That means you can unwind without sacrificing the next day. No headaches. ZERO regrets. Just a gentle, social buzz that’s perfect whether you’re poolside or at a party.
Whether kept in a refrigerator or stored at room temperature, we recommend for the best crisp and refreshing taste, enjoying a cold, refrigerated hi Seltzer or serving it with a few cubes of ice.
Hi Seltzer has a shelf life of 2 years, ensuring you can store your hi Seltzers without concern for spoilage. However, let’s face it, with seltzers this good—zero sugars, zero calories, and zero alcohol—they’ll be gone much sooner.
Both hi Seltzers and Gummies are produced right here in the USA. Our state-of-the-art processing facility, one of only 20 in the United States, features in-line pasteurization for guaranteed freshness in every can. What truly sets us apart is our carbonation process, utilizing actual carb-stones to deliver the most bubbles of any cannabis-infused drink on the market.
All of our products are tested by the #1 DEA lab in the country. COA lab results for each product can be found on the flavor product page.
Not at all. All of our seltzers contain only 3 simple ingredients – Carbonated Water, Natural Flavors, and THC.
Yes, all of our hi Gummies are made gluten-free!
Yes! All of our gummies are vegan. We use Pectin instead of Gelatin in our gummies.
Each hi Seltzer can contains 5 mgs of THC for an enjoyable and consistent experience. Whether you’re relaxing poolside, or out partying, hi Seltzers promises a better drink of the future without the next-day hangovers.Â
Everyone’s response levels are different, so if you’re new start with one can of hi Seltzer and sip your way up!
hi Seltzer’s unique formulation and robust flavor profiles offer a gentle yet uplifting social buzz that’s perfect whether you are poolside or at a party. Most feel the effects within 15 minutes.
While most brands use oil-based THC and sweeteners, hi Seltzer is 100 percent natural, with 0 Calories, 0 Carbs, 0 Sugar & 0 Alcohol. Our processing facility is one of only 20 in the United States with in-line pasteurization, and our carbonation process utilizes actual carb-stones for the most bubbles of any cannabis-infused drink on the market.
All our products are vegan and gluten-free. For any allergen concerns, please reach out to our friendly customer care team at howdy@hiseltzers.com.
Order & Shipping Questions
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days of being placed.
Ground shipping typically take 2-5 business days. Shipping times vary depending on your location and the shipping method selected during checkout.
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number and a link to track your package. You can also log in to your account to view the status of your order and track its progress.
Yes, we offer free ground shipping on all orders over $75, and on all recurring subscription orders.
If you need to change the shipping address after placing your order, please contact our customer support team as soon as possible. We’ll do our best to update the shipping address before the order is processed and shipped.
Yes! We’re excited to be available at a large number of retailers. Click here to use our store finder to find hi near you!
hi Seltzer complies with all relevant regulations and only ships where legal. However, THC laws vary, so it’s essential to verify your local regulations before purchasing.
hi Seltzers are not available for purchase online in the following states:
Alaska, Hawaii, Idaho, North Dakota, Vermont, Washington.